Comfortably Numb?

Is there anybody in there?
Just nod if you can hear me
Is there anyone home?

We sit down every few weeks and look at what users seem to be asking a lot about when they contact Support, we discuss the various ways that you are putting policyIQ to good use, and we review your ideas and suggestions for features and services. These things, along with our ongoing development work, shape what we bring to you in the form of training sessions, blog posts, and other services.

We have been putting a lot of thought into how we can better support you in 2010 and beyond. This made us think, of course, is anyone listening? Are you using our recorded training sessions or live training sessions? Is anyone reading this blog?

*cricket* *cricket*

What do YOU wish we would share with you?

  • More live training sessions?
  • Expanded Help guide?
  • Address certain topics in blog posts?
  • Additional recorded tutorials?
  • Samples of content and Setup for other policyIQ uses?

Your wish is our command!

Please add your “Comment” to the blog post and give us specific details on what would best meet your needs (such as “More live training sessions” on policyIQ for specific uses, “Expanded Help guide” with examples of Reports that could be useful, etc.).

Maybe your idea isn’t represented in the options listed above—please Comment and let us know what you’d like to see from us!

Thank you, again, for giving us your feedback and helping us to serve you better!

This entry was posted in Customer Relations by Stephenie Buehrle. Bookmark the permalink.

About Stephenie Buehrle

Stephenie is the “solutions” expert on the policyIQ team. With RGP since 2004, she designs and develops solutions that capitalize on the best practices of the hundreds of companies that she has touched, while tailoring each configuration to meet the unique needs of each client. Before joining RGP and the policyIQ team, Stephenie enjoyed working as an independent consultant in the non-profit sector. Stephenie also previously performed analyst services for a major brewer ranging from roles in biological and chemical services to analytical roles in business process improvement and innovation. Stephenie quips that she still doesn’t know what she wants to be when she grows up, but hopes to spend her days helping others (companies, individuals, and communities) to realize their full potential.

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