policyIQ and Internet Explorer 9

We love new technology.  New gadgets, new programming languages, and upgrades to our favorite software.  But sometimes new technology comes with new complications.

Microsoft has released Internet Explorer version 9 this week.  During initial testing in the beta software, policyIQ did appear to be fully compatible – however, with the production release of IE 9, we have discovered an issue.  When opening items from policyIQ tables, you’ll find that in IE 9, you can open the first item without complication.  However, opening a second item from that table will fail.  (You can refresh the table by clicking on the Folder or left navigation, but that’s certainly not a convenient process!)

Our development team is working to resolve this issue as we speak – but in the meantime, we’re suggesting that policyIQ users postpone an upgrade to Internet Explorer version 9*.

For those of you, like us, who love having the latest and greatest version of your favorite software – we sincerely apologize for the inconvenience.  We’ll be sure to alert our users as soon as the issue is resolved!

(*This upgrade is not automatic in your Windows update tools at this time, so you will not receive the upgrade without specifically seeking to install it.)

This entry was posted in Customer Success, Releases by Chris Burd. Bookmark the permalink.

About Chris Burd

Chris is the Vice President of the policyIQ group at RGP. She gets geeky about compliance and technology, and gets to spend every day working at the crossroads of the two. With policyIQ since 2005, Chris has worked with hundreds of policyIQ clients to implement technology and enhance their internal compliance environment. In past lives, Chris worked as a system implementation consultant, a e-commerce specialist, a customer service call center manager, and - for one short but memorable summer during high school - a machine operator on midnight shift in a plastics factory. In her free time, she spoils her nieces, reads too many books, and spends more time than she should taking photos of her cats. She's on a mission to visit the hometown of every US President - so far managing to get to 14. She would like to be a rock star when she grows up.

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