Cedric Armstrong brings his unique blend of compliance and technical expertise to SOS Intl

I first met Cedric Armstrong in 2006 while he was working for one of our policyIQ clients in Southern California as a consultant with Resources Global Professionals.  Two things about this gentleman stuck with me after our first conversation:  1.) Cedric had a sharp intellect, with an impressive ability to solve a problem and apply the solution, and 2.) he had a funny accent that I just couldn’t place.

I’ve worked with Cedric on various projects over the past five years, both with Resources and now in his role as a Senior NERC Compliance Consultant at SOS Intl.  I’ve discovered that he was born and raised in Australia, educated in London and Scotland, and spent years traveling the globe as a software programmer, an educator and ultimately a compliance consultant.  If you haven’t had the pleasure of meeting and working with Cedric already, we want to introduce him to you today.

policyIQ Implementation Became Second Nature

As a consultant with Resources from 2004 – 2009, Cedric logged somewhere around 10,000 hours of consulting with clients, primarily, although not exclusively, in Southern California.  Among those consulting projects, Cedric was involved in 12 different policyIQ implementation projects.

With so many implementations under his belt, it’s no wonder that Cedric was a key contributor to the development of policyIQ.  By listening to those clients to whom he was providing assistance, Cedric was able to make recommendations that turned into new policyIQ features to benefit all of our users.

Integrated Compliance Management

One of the most interesting projects that I had the pleasure of helping Cedric with during his time with Resources was an Integrated Compliance Management project.  With expertise in more than 10 different regulatory compliance programs, Cedric focused those skills on building an integrated compliance framework that brought together Sarbanes-Oxley, HIPAA, Payment Card Industry Data Security Standards and various other compliance initiatives into a single framework.  And then he pulled it all together into policyIQ.

Working with SOS Intl

SOSLogoAfter leaving Resources Global to pursue some independent consulting opportunities, Cedric found himself with an opportunity.  SOS Intl, an energy industry compliance consulting and training organization, was in the need of a tool to help their clients.  Specifically, they were looking for a software application to help clients in the power industry manage their compliance with NERC (North American Energy Reliability Corporation) standards.

Cedric came to the policyIQ team with a proposal, “Allow me to take a policyIQ trial site and configure it for NERC CIP Compliance.  I will present it to SOS Intl.  If they like it, they may then use policyIQ as the platform for a new managed compliance program.”

The answer from us was an immediate “Yes.”  If anyone could launch an entirely new type of regulatory compliance solution in policyIQ, it would be Cedric.  From the very beginning of his new project, Cedric was able to envision exactly how policyIQ could help to manage NERC compliance in large and small organizations – and he built a framework in policyIQ that would be easy to roll out to any organization.

After presenting the prototype, Cedric was hired to continue his work in building a solution for NERC compliance for SOS Intl, and has been instrumental in launching the Compliance Tracking Tool (CTT), utilizing policyIQ as the platform.

SOS Intl’s CTT assists organizations with all of their compliance efforts for NERC Compliance – including the documentation of policies and procedures, gap analysis against the standards in place, and reporting on progress and results.  The Compliance Tracking Tool, combined with the Compliance Consulting and Training services offered, makes SOS Intl the premiere compliance consulting organization in the energy industry.

Never Stop Consulting

While Cedric certainly has his hands full with his work at SOS Intl, he has never stopped thinking like a consultant.  I asked Cedric recently for some of his expert insight when speaking with another potential compliance partner in a different industry, because I knew that his vision combining the compliance requirements and the policyIQ capabilities would be invaluable.

After five years, I may no longer find Cedric’s accent to be “funny” or mysterious.  I do, however, continue to be in awe of his intellect, insight and ability to pull it all together into an effective solution for his clients.

This entry was posted in Customer Success by Chris Burd. Bookmark the permalink.

About Chris Burd

Chris is the Vice President of the policyIQ group at RGP. She gets geeky about compliance and technology, and gets to spend every day working at the crossroads of the two. With policyIQ since 2005, Chris has worked with hundreds of policyIQ clients to implement technology and enhance their internal compliance environment. In past lives, Chris worked as a system implementation consultant, a e-commerce specialist, a customer service call center manager, and - for one short but memorable summer during high school - a machine operator on midnight shift in a plastics factory. In her free time, she spoils her nieces, reads too many books, and spends more time than she should taking photos of her cats. She's on a mission to visit the hometown of every US President - so far managing to get to 14. She would like to be a rock star when she grows up.

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