When we work with a brand new policyIQ client, we talk a lot about the best way to train team members on the new application. It’s a part of the implementation project for any new process or software application.
But how often do you think about how you are going to train new employees on policyIQ if they join the team next month? Or next year? For some of you, you have created a comprehensive training program, policyIQ Reference Guide and tip sheets to help new users. Congratulations! You are ahead of the curve.
For most of you, however, you haven’t had an opportunity to pull together those materials – and we want to help! There are a number of types of resources already available to you from the policyIQ team – and summarized in a few blog posts from the past couple of years. Consider the following:
- Focus on written guidance that you can customize: Learn more about the resources available to you directly within the policyIQ online Help guide.
- Give users access to the right recorded training sessions: Dig into the recorded training materials – and personal assistance – available to users at every level.
Want to discuss the best plan for your users? Need some personalized assistance or custom training? Contact us and we’ll be happy to speak with you about the best solution for your on-going user training needs!