Gathering of global team: “We’d like to partner with you in the coming year!”

Chris Burd, the Managing Director of the policyIQ team, and I recently joined our colleagues in Dallas, TX for Resources Global Professionals’ (RGP) Global Management Meeting. We came together with our colleagues to reset our compass, renew our focus on our core values and to set the course for the coming year.

Remember, RGP is a multi-national professional services firm that is in the business of solving problems and helping businesses to succeed in managing and executing internal initiatives. Many readers of this blog are most 12-10-RGP-Client-Servicesfamiliar with our product offering (policyIQ is a web-based content management application including advanced features supporting audit trail, workflow management, reporting, forms, communication and overall information governance). Did you know that our consultant professionals also partner with business leaders to support initiatives in accounting, finance, risk management and internal audit, corporate advisory, strategic communications and restructuring, information management, human capital, supply chain management, healthcare solutions, and legal and regulatory services?


Supporting our clients responses to industry trends

We had the opportunity to learn and strategize about the best ways to meet our clients’ needs as they relate to industry trends. Among the topics that we discussed were Conflict Minerals and Foreign Corrupt Practices Act (FCPA) / Anti-Corruption Compliance. You have likely heard from us that we have configured solutions in policyIQ to support the varied documentation, project management and compliance initiatives associated with these trends. Have you previously considered how responding to the SEC’s Conflict Minerals ruling will impact multiple business areas including accounting and finance as well as your supply chain? Our colleagues have worked hard in the year leading up to this ruling to be prepared to support businesses with readiness assessments, due diligence, independent auditing, training and the capture, tracking and reporting on all phases in policyIQ.

12-10-Conflict-Minerals-Offering

We joined rich discussions with our colleagues regarding the significant business transformation initiatives that many companies are undertaking in the coming year and ways that we can help. We also learned more about the specialized support that we are able to offer in healthcare services in addition to the needs that are becoming pressing to businesses in each of our practice areas.


What we do best

We consistently hear from policyIQ customers that they appreciate the quality, responsiveness, integrity and level of personal care and support that they receive from the policyIQ team. I was sincerely inspired and motivated by the statements 12-10-RGP-trusted-advisorof clients who appeared at our gathering and echoed these sentiments for all of our Resources colleagues. Our clients said that we actually listen and care about what they are dealing with. Rather than minimally providing a project deliverable and dashing out—as associates from some other firms do—our employees take ownership of the problems facing our clients and establish a true partnership in meeting their needs. Because they know that we are “in it for the duration”, we become more than a consulting firm to them…we become a trusted advisor.

Another testimony highlighted the fact that our company attracts and delivers diversity. Our professionals represent all areas of business from all corners of the globe with multi-talented men and women demonstrating technical, process and project leadership. I hadn’t really heard this observation come from a client before. It was something that meant a lot to his global company’s values. It means a lot to mine, too—I was glad to hear the acknowledgement.


Bonding time

I appreciate that we are making a habit of reaching out to serve our communities. Last year, members of Resources management engaged in a team building event where small teams worked together to build a child’s bike—actually nearly 100 bicycles. Not a dry eye was left in the room when more than 90 children from the surrounding Detroit area filed in to receive the gift of their bicycles. This year, small teams set out to select the perfect combination of 20 popular books to fill a new backpack. The highlight of this event came when the YMCA of Metropolitan Dallas brought 110 children ages 5-11 to the teams, each receiving a backpack full of books and spending a little bit of time visiting, reading and celebrating their gift with their teammates. I will look forward to other opportunities to better know my colleagues while engaging in the gift of giving in the future—this type is truly the most rewarding type of “work”!

Another thing that has always made a huge impression on me is the caliber of talent that I am surrounded by here. These are some crazy-smart, hard-working, get-it-done people…who also value down-time, reward, and a long overdue handshake, cocktail and conversation with a friend at work. In the type of work that we do—spread out all over the globe—our conversations are typically very focused on our clients and what’s important in their workplaces. It was so nice to be able to meet up with our colleagues face to face. People thought to ask me about things going on back home, with school and with my kiddos. I can understand why our clients see us as a different kind of firm. It’s a different kind of company to work for, too.


Have we met?

12-10-Business-MeetingIf we haven’t had the pleasure of working with you, yet—either on a team at your organization or along-side you as an employee of our company—I encourage you to get in touch with us. The caliber of work and support will reel you in and our culture will land you as a lifelong friend of Resources.

This entry was posted in Customer Relations by Stephenie Buehrle. Bookmark the permalink.

About Stephenie Buehrle

Stephenie is the “solutions” expert on the policyIQ team. With RGP since 2004, she designs and develops solutions that capitalize on the best practices of the hundreds of companies that she has touched, while tailoring each configuration to meet the unique needs of each client. Before joining RGP and the policyIQ team, Stephenie enjoyed working as an independent consultant in the non-profit sector. Stephenie also previously performed analyst services for a major brewer ranging from roles in biological and chemical services to analytical roles in business process improvement and innovation. Stephenie quips that she still doesn’t know what she wants to be when she grows up, but hopes to spend her days helping others (companies, individuals, and communities) to realize their full potential.

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