Big Data, Business Intelligence, blah, blah, blah…get back to asking the right questions.

I recall when I first heard the term the “cloud”. I went feverishly searching for everything that I could read that would help me to better understand this new technology. I was amused and embarrassed when it occurred to me that I had come full-circle and recognized that I had already been working for years on policyIQ which was originally launched as a web-based software as a service (in the “cloud”).

Can you relate to this sense of overwhelmedness (I think the feeling deserves its own word) when it comes to all of this big data-analytics-intelligence-talk?

“Get on board before your ship has sailed!”

All this scary-talk about what you should be doing to control an uncontrollable amount of data is just silly-talk. I want to bring back a great article that tells us again WHY all of this information matters. R “Ray” Wang reminds his readers that it’s not about your understanding of big data; your understanding and awareness of your own driving questions is what is most important.

The policyIQ team continually recycles back to our goal of supporting our clients in making meaningful business decisions. We describe a range of mechanisms supported by our application that will help you to do so: automating processes, documenting policies and procedures throughout your organization, breaking down what was once a 10—or 100—page narrative into digestible chunks of decision-relevant information (like noting all systems, roles, departments, locations, accounts, services, et cetera, touched by each procedure throughout your documentation for easy recall when a relative question arises). The bottom line, still, is helping our clients to more confidently reach key decisions.

View_policyIQ_demoIn the midst of our configuration discussions with clients we often ask our partners to step back from the application and think, instead, about the problems they work to solve every day. What are you responsible for knowing and doing on an ongoing basis that makes a difference in your bottom line? Where are your decision-heavy processes and how do you manage them? Are you still hosting weekly team conference calls (or in-person meetings) to gather updates from everyone on the team? Rallying the troops certainly is valuable—but there’s no need to waste time collecting an inventory from each person on project status. Show up with usable information in-hand. Take advantage of the opportunity to bring a bunch of great thinkers together to brainstorm, problem-solve and innovate. Make decisions.

12-11_RGP-ImageAnd, yes, we do have a solution to help you make easy work of your information problem. What’s different about us is that we don’t try to scare you and overwhelm you and then tell you how we are the only ones who can save you. We are very much like you. Resources, made up of multi-disciplinary professionals with an average of 15-20 years of experience, exists to do one thing: help you to solve your business problems. We also have our own proprietary content management application that is like SharePoint on steroids. policyIQ can be implemented and put problem-solving and decision making information in your hands—wherever in the world they may be—in less time and at a lower cost than you’d invest in just one project manager that you might send out to try to define requirements for your information management or big data needs (long before you get to development and usable information).

We agree with the sentiment of Wang’s piece: don’t be intimidated by all of the hype and reach out to us if you’d like some guidance or support from one of our seasoned professionals.

This entry was posted in Industry News and tagged , , , , , , , by Stephenie Buehrle. Bookmark the permalink.

About Stephenie Buehrle

Stephenie is the “solutions” expert on the policyIQ team. With RGP since 2004, she designs and develops solutions that capitalize on the best practices of the hundreds of companies that she has touched, while tailoring each configuration to meet the unique needs of each client. Before joining RGP and the policyIQ team, Stephenie enjoyed working as an independent consultant in the non-profit sector. Stephenie also previously performed analyst services for a major brewer ranging from roles in biological and chemical services to analytical roles in business process improvement and innovation. Stephenie quips that she still doesn’t know what she wants to be when she grows up, but hopes to spend her days helping others (companies, individuals, and communities) to realize their full potential.

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