Need a push? We’ll help you to get things done with Custom Support Services!

yay-10260170One of the most important lessons I learned in my career was to know when to ask for help. (I had to learn that one the hard way, so it certainly has stuck with me.)  Trying to figure something out on your own is a good way to learn, but if you are already overtaxed with other work or if you are just spinning your wheels, you should feel comfortable asking for a little push.

We’re happy to push you

Okay, this might not be the best metaphor

The policyIQ team is committed to empowering our users with the skills they need to manage their policyIQ application on their own. However, we’re also available to help you when you just don’t have the capacity or resources to get it done

Have you explored Custom Support Services

Our policyIQ team offers a menu of Custom Support Services to help our clients to be successful. We’ve listed the most common tasks that we are asked to perform for policyIQ clients, such as:

  • delivering custom training sessions,
  • creating reports or custom queries,
  • helping to roll forward audit testing for a new year,
  • or updating configuration settings.

Take a look at the suggestions we’ve pulled together of things we might be able to assist your team with!

Most services are offered at an hourly rate, and with the deep experience of the policyIQ team performing the services, we aim to keep those hours as short as possible! This list is not all-inclusive – and we’re happy to discuss your needs to determine if and how we can assist your team.

Need additional help on a project basis?

RGP has a large community of consulting professionals who can assist your organization with larger project needs. If you want to optimize a process, implement a new compliance initiative or just get policy documentation updated, we’ll connect you with our local representatives to find a consultant with the right skills.

This entry was posted in Customer Relations and tagged , by Chris Burd. Bookmark the permalink.

About Chris Burd

Chris is the Managing Director of the policyIQ group at RGP. She gets geeky about compliance and technology, and gets to spend every day working at the crossroads of the two. With policyIQ since 2005, Chris has worked with hundreds of policyIQ clients to implement technology and enhance their internal compliance environment. In the past few years, she's focused on enhancing policyIQ's offering as a Conflict Minerals and Anti-Corruption tool. In past lives, Chris worked as a system implementation consultant, a e-commerce specialist, a customer service call center manager, and - for one short but memorable summer during high school - a machine operator on midnight shift in a plastics factory. In her free time, she spoils her nieces, volunteers at her local food bank, and spends more time than she should taking photos of her cats. She would like to be a rock star when she grows up.

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