One of the most important lessons I learned in my career was to know when to ask for help. (I had to learn that one the hard way, so it certainly has stuck with me.) Trying to figure something out on your own is a good way to learn, but if you are already overtaxed with other work or if you are just spinning your wheels, you should feel comfortable asking for a little push.
We’re happy to push you
Okay, this might not be the best metaphor
The policyIQ team is committed to empowering our users with the skills they need to manage their policyIQ application on their own. However, we’re also available to help you when you just don’t have the capacity or resources to get it done
Have you explored Custom Support Services
Our policyIQ team offers a menu of Custom Support Services to help our clients to be successful. We’ve listed the most common tasks that we are asked to perform for policyIQ clients, such as:
- delivering custom training sessions,
- creating reports or custom queries,
- helping to roll forward audit testing for a new year,
- or updating configuration settings.
Most services are offered at an hourly rate, and with the deep experience of the policyIQ team performing the services, we aim to keep those hours as short as possible! This list is not all-inclusive – and we’re happy to discuss your needs to determine if and how we can assist your team.
Need additional help on a project basis?
RGP has a large community of consulting professionals who can assist your organization with larger project needs. If you want to optimize a process, implement a new compliance initiative or just get policy documentation updated, we’ll connect you with our local representatives to find a consultant with the right skills.