We know that the trend in business is to provide so many self-service options for customers that they never have to speak with their provider. Answering services, online Q&A portals and hidden phone numbers are the norm, rather than the exception.
Our policyIQ team at RGP is, truly, a different kind of software provider. We want to talk with our clients and connect with users on a regular basis. Our support phone (866-753-1231) is answered virtually every time by one of our representatives. Don’t get us wrong, we will continue to add great material to our online help and recorded training – and we’ll continue to make the product so user friendly that users will have few questions. That will leave us even more time to talk with you one-on-one to help you to apply policyIQ to new areas of your business or improve your efficiency!
If we haven’t talked lately, we may not have been able to communicate all of the evolutions happening in policyIQ. Did you know that policyIQ offers…
- Single Sign-On Capability
- Bulk Content Update via Excel Import
- Calculated Fields
- Free Read-Only Access
- Low-Cost Forms-Only Access
- Phone and Email Support with a 99% Satisfaction Rating?
We’d like to connect.
Particularly if you are a new Site Administrator or have recently taken on new responsibility in policyIQ, contact us and ask to schedule a short orientation call at no charge! Or join our live Q&A webinar held bi-weekly on Thursdays (coming up next on January 28) to ask any questions you might have.
Not a policyIQ client yet? We’d love to have you join our community!