Free orientation call for new Site Administrators!

We know that the trend in business is to provide so many self-service options for customers that they never have to speak with their provider.  Answering services, online Q&A portals and hidden phone numbers are the norm, rather than the exception.

phonehand

The policyIQ team wants to hear from you!

Our policyIQ team at RGP is, truly, a different kind of software provider.  We want to talk with our clients and connect with users on a regular basis.  Our support phone (866-753-1231) is answered virtually every time by one of our representatives.  Don’t get us wrong, we will continue to add great material to our online help and recorded training – and we’ll continue to make the product so user friendly that users will have few questions.  That will leave us even more time to talk with you one-on-one to help you to apply policyIQ to new areas of your business or improve your efficiency!

If we haven’t talked lately, we may not have been able to communicate all of the evolutions happening in policyIQ.  Did you know that policyIQ offers…

  • Single Sign-On Capability
  • Bulk Content Update via Excel Import
  • Calculated Fields
  • Free Read-Only Access
  • Low-Cost Forms-Only Access
  • Phone and Email Support with a 99% Satisfaction Rating?

We’d like to connect. 

Particularly if you are a new Site Administrator or have recently taken on new responsibility in policyIQ, contact us and ask to schedule a short orientation call at no charge!  Or join our live Q&A webinar held bi-weekly on Thursdays (coming up next on January 28) to ask any questions you might have.

Not a policyIQ client yet?  We’d love to have you join our community!

This entry was posted in Customer Relations and tagged by Chris Burd. Bookmark the permalink.

About Chris Burd

Chris is the Managing Director of the policyIQ group at RGP. She gets geeky about compliance and technology, and gets to spend every day working at the crossroads of the two. With policyIQ since 2005, Chris has worked with hundreds of policyIQ clients to implement technology and enhance their internal compliance environment. In the past few years, she's focused on enhancing policyIQ's offering as a Conflict Minerals and Anti-Corruption tool. In past lives, Chris worked as a system implementation consultant, a e-commerce specialist, a customer service call center manager, and - for one short but memorable summer during high school - a machine operator on midnight shift in a plastics factory. In her free time, she spoils her nieces, volunteers at her local food bank, and spends more time than she should taking photos of her cats. She would like to be a rock star when she grows up.

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