How often do you hear this or say it to someone else?
Maybe it was becoming a mom that enabled me to better recognize that acknowledgement of a person’s effort is invaluable for trust and relationship building. It seems like a no-brainer, as a parent, that you want to encourage your little people to have confidence and enthusiastically try new things and accomplish new feats.
Are you often told that you’re doing a great job—by your peers, clients, or boss? When the store clerk or waiter hands you your receipt and circles the address on the bottom where you can go to share your feedback, do you? Do you regularly highlight great work, progress, or effort of the people that you encounter in the workplace—colleagues, stakeholders, vendors?
I don’t always remember or make time to do it either.
But I want to.
Sometimes, when I have, the recipient is surprised and even tells me how unusual it is. Maybe this is why I’m struck by the fact that our policyIQ Support Team consistently receives compliments and messages of “thanks” from our clients:
Now, consider how often you could–with sincerity–pay such compliments to your other software providers?
#99.9%Satisfaction #wearedifferent #integrity