policyIQ 7.8: Saving Clicks – One Rule at a Time

In the GRC world (like most others), time is money.  Finding a tool like policyIQ that keeps your organization’s critical documentation accessible, updated and organized is key.  But even within our own tool, we’re always looking to make our software simpler for users to interact with, and improve the experience for our users.

policyIQ 7.8 (available this summer) will feature Field Rules for the very first time.  Field Rules will allow Administrators to set up behind-the-scenes triggers on user selections of List Fields that change other fields on the same page or form.  For example, Field 1 may have a rule built that electing “Yes” on that field will prompt the following 3 fields to be required.  Or, that same field could have a response of “No” trigger all remaining fields to be skipped (and the user wouldn’t have the option to fill them in).  Alternatively, you could also set up fields to be auto-filled with an answer.

Talk about a game-changer!  A feature like this will likely cause our clients to want to rethink the way they have their templates set up, and what kinds of questions they ask for Controls, Testing, Policies, or and type of sign-off or certification.

Other features Global and User List Fields are going to make our users happy, as well.  Gone are the days of spending lots of time building a List Field only to have to replicate that work throughout in other templates.  Now, Administrators can create a List Field outside of the template area in the Global List Management area.  Once the list is created, access it from any Template!  Think of it as a “shared list”.  Need to make updates to the list?  Make the change in the Global List Management area, and those changes are reflected on all pages new and old – saving a ton of “maintenance” type work.

User Lists are List Fields made up from user accounts in the policyIQ system.  Rather than typing out user names in a list field, select a group in your groups and users tree to make up your List Field options. Done!

Other features will allow you to:

  • Create a page that is pre-linked and indexed to a folder
  • Delete and replace an attachment in one click
  • Use field prompts on Forms and Pages
  • Toggle Linked Field properties on/off
  • Add company logos when printing pages

7.8 is all about saving clicks, increasing productivity, and making the management of content and data easier.

To be first in line for policyIQ 7.8, or to get an early demonstration of how these features will work, contact us at 412-263-3330 to set up some time with a policyIQ expert.

RGP engaged with audit professionals in Orlando


The policyIQ team joined our RGP colleagues at the Institute of Internal Auditors’ 2017 General Audit Management (GAM) Conference in Orlando, Florida on March 20th-22nd. Once again, this was a great event packed with learning and networking opportunities!

Representatives from RGP included:

The conference was attended by more than a thousand audit professionals and we were only able to speak to about 200 of them. If we didn’t get to have a conversation with you, here’s what might have transpired had we connected:


The conference sessions inspired some great discussions!

We carried on the conversations started by the keynote speakers and others. We talked about the hats that auditors are asked to wear, the importance of the internal audit function and profession, and the value of independence, maintaining integrity and having the courage to do the right thing against, sometimes, great personal risk. With integrity being among the core values at RGP and 20+ years’ experience serving as a professional services firm in this field, we are charged by discussions in this vein and by the opportunity to encourage our clients and peers in the audit profession.

We talked about how the times have changed. Once upon a time, we recognized that not all companies were performing regular risk assessments and we were encouraging them to get started with annual risk assessments. In the last few years, we see that the demands of business, technology, competition, culture and so many more are requiring companies to be more nimble and to both assess and respond to risk on a continuous basis. We participated in discussions around what it takes to be prepared and resilient in these times and how RGP’s Data Solutions practice can help companies to better collect, manage, secure and leverage their data.

Cyber security was a hot topic again this year! We discussed the struggles that some companies experience in identifying and developing the necessary expertise to address the present and growing need to address cyber security. We heard that companies are looking across various functions to address their security concerns. RGP’s maturity in integrated solutions, leveraging expertise across information security, audit, data solutions, process improvement (and more) allows us to be responsive, provide a high quality service and to tailor comprehensive solutions to each client’s needs.


We shared our story…how RGP and policyIQ stand out from the pack.

Another theme in our conversations with other professionals at GAM: how RGP is different. There’s certainly no shortage of consulting firms and technology providers at these things, right? The vendor hall can be a little bit intimidating for the introverts among us. At the RGP booth and throughout the conference, we worked to jump quickly to how we at RGP and our GRC Technology are different from most others.

Our consultants have 10-20 years’ experience. They are true subject matter experts who can lead your initiative or project and work alongside your team with valuable knowledge to share and teach. Rather than the checklist approach, our consultants build tailored solutions and collaborative partnerships. Remember the mention of integrity being a core value? We have a track record of long-term, trusted partnerships, evidenced by a 100% retention rate of our top 50 clients.

RGP also has 70+ offices around the globe—these are our offices, not affiliates. This means our people, our culture, and our standards; therefore, we deliver consistently high quality results worldwide.

And our GRC technology, policyIQ, packs a powerful punch in a nimble and affordable, centrally accessible platform. We serve companies from risk assessment through compliance initiatives, testing, reporting of findings and remediation like many other enterprise GRC tools. We also provide solutions for ASC 606 contract review, lease data capture, contract administration, policy management, automation of evidence request and collection, 302 certifications, legal and data room, support for integration with mergers and acquisitions, account reconciliation management and many more ALL IN ONE TOOL. It’s a matter of security configuration (part of the information governance planning that we guide you through as a matter of course at no additional charge). People find it amazing that they can do so much in one easy to use tool.

What’s more, a solution or initiative can be implemented in policyIQ in 4-6 weeks—not months or years, like most other products. And policyIQ is so easy to setup and use that NO IT RESOURCES ARE REQUIRED. We like to include and engage IT in the early conversations because a company can better leverage policyIQ for various departments and initiatives when the IT department includes it among their suite of solutions for their stakeholders. (Pssst—it saves time and money for IT departments, too!)


Next year, we’re going to have the biggest booth and the loudest parties!

Just kidding. You know, I often start off feeling a little bit small at these huge conferences. We don’t have the biggest booth or the most extravagant events to woo attendees to come and visit with us. (Although we heard from a bunch of folks that we did have the best swag this year with our super cool phone charger pens.)

Still, every year, I leave energized!

We deliver excellence! We have amazing clients and valuable partnerships and we build on them every year. I don’t have to feel pressure to be bigger and flashier to land sales. The truth of who we are and what we have to offer at RGP holds tremendous value, builds solid relationships and is a great story to share.

If we didn’t get to shake hands at GAM or elsewhere, yet, and you’d like to hear the good news first-hand, please reach out to any of us. We’d love to buy you a cup of coffee and learn about your business issues that we’ll help to remedy.

 

 

Earn free CPE: Introduction to policyIQ-October 20th

Please join us for our quarterly “Introduction to policyIQ” CPE event on Thursday, October 20th.

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Our quarterly training sessions are developed to provide general training on how policyIQ works, how content is created and stored in the site, and other basic functions of the software.  Based on feedback we’ve received in prior sessions, we’ll showcase our Reports feature a bit more fully this time around.

1 CPE is given to all attendees that participate in all polling questions, stay online for the full duration of the training, and complete the survey that follows the session.

We look forward to hearing from you!

Imports: Create content in mass, in minutes!

Clients that are looking to use a GRC product like policyIQ are often intimidated by the typically long process of uploading all of their data to the software.  policyIQ helps make this process easier by allowing users with the appropriate permissions to mass upload data to policyIQ pages.  While organizing your own data is often a tedious process, the end result is a pain-free upload to policyIQ.  Here’s how you can get started.

  1.  Decide what kind of page or data you’d like to create in bulk, and create a Page Template for it
    For many, this first step can be the most challenging.  It’s one thing to say, “We’d like to capture Control documentation in policyIQ.”  It’s another to have a very clear understanding of what types of data you want to capture, the order you’d like them to be in, and many other aspects of the data gathering process.  Having a clear vision for what you’d like to capture makes the rest of the data import process that much easier.
  2. Where will your new pages of data sit?
    Content in policyIQ sits in a folder structure much like any other PC or disk drive you might store electronic files in.  Many clients choose to store files in folders that are organized by department name, division, geographical location, or other such easy to understand structure.  Each client and company are unique, so decide what is going to make the most sense for your users.
  3. Who is going to have access to these newly created pages?
    We always suggest using the import process to “fill out” as many aspects of your new pages as possible, including security.  Yes, even security measures can be included in your spreadsheet, with page-by-page adjustments possible.  While you may not have the exact individual user accounts created prior to conducting the import, you certainly can and should create the groups.  Perhaps a group called “Policy Administrators” will have administrative rights to all new policy pages.  This group can be added to page security via import, and the have the users added to the group at a later, more convenient time.
  4. Comb through and organize your data in the spreadsheet
    Massaging your data can be a tedious process-but making sure you have the right data associated with the right page is essential.  Take your time making sure that your data is in the right place.
  5. Import!
    With just a few clicks, begin the Import process in policyIQ!  Hundreds or even thousands of pages can be created in just minutes.  Refresh the table to check the import progress, or go grab a cup of coffee.  By the time you return, you can refresh the site to find all of your newly created pages neatly indexed into the folders that you selected.
  6. Continue making changes in bulk.
    With the right permissions, users conducting the import can continue to make adjustments to their data.  Want to add a group to the security?  No problem.  Other, more “complicated” changes such as adding an additional field, field selection, or other change to the content of your import can be done as well, with a feature called Import to Update.

Sound too good to be true?  It really is that easy.  Contact a policyIQ expert today, and we can help you get started with your new policyIQ endeavor.  The last thing anyone wants to do is create pages one at a time.  The Import function makes that process lightning quick.

Snapshots: Every policyIQ site should take advantage of this Free feature!

An often under-utilized part of policyIQ sites is the Snapshot feature, found in the Tools & Settings menu on the left hand navigation.

A Snapshot is a virtual  and complete backup of your policyIQ site database, containing all of your data at the time the Snapshot was captured.  Clients can schedule and store up to 5 Snapshots for FREE each year.

Many clients will elect to have Snapshots taken at quarter-end, or after testing periods and a large amount of work has been completed in the site.  As various testing periods continue and build up over time, old ones can be deleted off of the site.  To schedule a Snapshot, simply click Snapshots, and then click Add in the toolbar.   Select a date that you’d like to have the Snapshot taken.  Because you are able to schedule many in advance, you could, in theory, schedule your whole year in just a couple of minutes. Then, click Save.

So what do you do with Snapshots once they’ve been taken, and how do you access them?  Snapshots can be restored and reviewed for free for a period of 30 days (once each year).  The Snapshot will be presented as a standard, up-to-date policyIQ site (even for older versions of policyIQ) and made available via a separate, unique URL.

Clients that want to go back and review previous year’s work that has since been deleted can rest easy knowing that they took Snapshots along the way.

Questions?  Give us a call at 866-753-1231, and we can talk you through the process.

7.6 Release Notes Training Session

A great opportunity for new and old users of policyIQ, our upcoming training session on Tuesday, June 7th at noon Eastern Time will serve as a point of reference for all new updates to our clients’ policyIQ sites.

During the session, our presenters will showcase new features of the product, including the exciting Approval Workflow Management update for Pages and Forms.  Approval Workflow feature the highly-sought ability for users to dictate the path a piece of content takes on its path to approval.

New custom charts and graphs have been added to the Report Builder, allowing users to create policyIQ Pie Charts and Bar Graphs that can be added to users’ Dashboards for easy visual convenience.

Security has also been simplified, with the removal of outdated and unnecessary features which, while were once imperative to the product, are now unnecessary.  In this case, less is more!

Accessing policyIQ from mobile devices will look a lot different, as our mobile experience has been revamped.  In addition to the modern, clean look, the mobile application now allows users to respond (fill out/edit) forms to which they have been assigned.  policyIQ Forms “on-the-go”!

We’ll also cover other aspects of the Release Notes, such as updates on browser information and other information–you won’t want to miss it!

Click here to sign up today!

7.6 is here! Learn the details in an upcoming Release Notes training session!

Join us for our upcoming training session where we’ll review the Release Notes of the latest version of policyIQ, 7.6.  

Click the link and select “Register” to sign up for the session.  During this time, we’ll review all new features of policyIQ, and discuss the best practices around using them.  Our team is super excited to announce the development of a complete Approval Workflow for 7.6, which allows users to set up, edit an apply a step-by-step process for approving content in the site.  These workflows dictate the path a document takes during it approval process, and includes step to step email and dashboard communication.

We’ve also developed new Charts and Graphs for dashboards, giving an executive look to users desiring a visual way of displaying certain aspects of their content.

Security has been simplified in certain areas of the application, with the removal of older and outdated page security technology.  Content can now have its security edited in a couple quick clicks of the mouse, with fewer, more simplified options. As we often find in the technology world, and certainly in the case of policyIQ security, less is often more.

Be sure to join us for this demonstration of our new features!  Contact our support team at Support@policyIQ.com with any questions!

policyIQ Users come from Many Industries!

Users know that policyIQ is ultra-flexible, and that explains why so many different clients have purchased our software.

Industries

The needs for each and every industry are unique, and vary client to client.  policyIQ offers unmatched flexibility to help meet these requirements, complete with an Account Management and Customer Support team that is ranked at a near perfect satisfaction ranking (2015 survey).

Customize templates to create content that looks familiar to you, and captures information that you’ll want to report on later.  Populate your content, either piece by piece or in bulk from an Excel spreadsheet.  Organize your content into folders, just as you would on a network drive.  Tailor security to give read, write and approve access to your content.  Set up your sites’ users with unique accounts, Dashboards, and other great features.  Before you know it, you’re off and running…and policyIQ immediately makes your life a lot easier!

Not only can policyIQ be the solution for a particular business need, it can also serve a variety of needs within one business.  This means less money spent on multiple software products, and more time making policyIQ your go-to cloud solution for SOX, Audit, Sign-offs, Policy Management, Conflict Minerals Compliance, and many other compliance and certification management processes.

Some long time policyIQ users have even left a position within one industry and repurchased policyIQ when they settle in to another.  Now, that’s flexibility!

If you’ve been considering giving policyIQ a look, contact our team to sign up for a FREE custom demonstration with a member of our Account Management team.  They’ll answer your questions, and determine if policyIQ is the right fit for your needs.  If it looks like a good match, we’ll set you up with a free, no-obligation trial site for 30 days.  Try it for yourself!

You’re doing a great job!

How often do you hear this or say it to someone else?

Support - becoming a momMaybe it was becoming a mom that enabled me to better recognize that acknowledgement of a person’s effort is invaluable for trust and relationship building. It seems like a no-brainer, as a parent, that you want to encourage your little people to have confidence and enthusiastically try new things and accomplish new feats.

Are you often told that you’re doing a great job—by your peers, clients, or boss? When the store clerk or waiter hands you your receipt and circles the address on the bottom where you can go to share your feedback, do you? Do you regularly highlight great work, progress, or effort of the people that you encounter in the workplace—colleagues, stakeholders, vendors?

I don’t always remember or make time to do it either.

But I want to.

Sometimes, when I have, the recipient is surprised and even tells me how unusual it is. Maybe this is why I’m struck by the fact that our policyIQ Support Team consistently receives compliments and messages of “thanks” from our clients:

Support - Thank you

Now, consider how often you could–with sincerity–pay such compliments to your other software providers?

We’d love to partner with you.

#99.9%Satisfaction #wearedifferent #integrity