First Impressions from the 2018 GAM Conference

After three days filled with auditors, firms, software vendors and everything in between,  the 2018 GAM was a special blend of thought leaders from around the globe.  Some of the brightest minds in the industry were on hand to provide insight and perspective on all things audit – with a few areas sticking out to all of those in attendance.

AI – Artificial Intelligence/Robotics

For the second time in as many years, Artificial Intelligence was a topic impossible to avoid – much like its expected impact on the industry’s future.  While many speakers touched on the impact it has had in test environments and early adopters, a common trend was something that wasn’t immediately expected – fear!  Most attendees are auditors themselves, or lead audit teams in a Chief/Director of Audit role.  The implementation of AI and Robotic systems will ultimately lead to the decrease in demand for audit work hours, and surely, auditors themselves.  As the thought of audit team size shrinking in coming years looking like a sure thing, a few speakers provided some comfort and reassurance to those in attendance.

In short, automated systems like AI and Robotics are going to be great for taking repetitive, manual tasks out of human hands.  However, these systems will need to be observed and checked for accuracy a LOT early on.  Furthermore, the systems themselves are a source for additional auditing needs – creating additional work for perhaps smaller audit teams in the future.  Finally, a few of the Chief Audit Officers in attendance are expecting that, while the repetitive parts of the audit team jobs may move to automated systems, their newly found “free time” won’t necessarily translate to job loss or going home early!  In face, these executives plan to challenge their teams to spend their newly freed up time into areas that are maybe not investigated as thoroughly as they should be – providing a more complete audit of the business, aided in part by AI.

Analytics

Another hot trend continues to be the need for analytics, and finding the appropriate ways to use graphical representations of data.  As more and more companies seek software packages to provide documentation sharing, workflow and reporting capabilities, the visual representation of this data becomes even more critical.  Executive teams don’t wish to look through numbers and decipher data – instead, graphics provide a high level overview of the audit and quickly show where gaps may be, tests have failed, or any other arrangement of data.

Agile – EVERYONE Needs to be!

On more than one occasion, attendees pointed out that their small audit team was “too small to be agile”, and could invest time/effort into becoming more agile.   This is exactly the reason why you’d want to be more agile!  Small audit teams particularly don’t have the luxury of moving work from one group to another.  In fact, many auditors work long hours and are overworked during “crunch time”.  Investing time in automating as many processes as possible and improving communication will greatly improve agility and reduce the overload of work that many teams feel.

Stay tuned for more information from the 2018 General Audit Management Conference, trends, analysis, and what we can look forward to next year!

2018 GAM Conference – policyIQ will be in Las Vegas!

policyIQ Product Manager Travis Whalen will be representing policyIQ at the 2018 GAM (General Audit Management) Conference on March 12-14 at the Aria in Las Vegas!  Come by the RGP booth to learn more about RGP’s premier consultation services, professional service lines,  and areas of expertise – all across the globe.

In addition, Travis will be on hand representing policyIQ – RGP’s SaaS (software as a service) for many areas of the Governance, Risk and Compliance world.  Stop by to learn about our highly customizable software solutions for organizations large and small, public and private, including:

solutions2

Stop by the RGP booth to say hi to Travis, learn about RGP, and take a peak at policyIQ!  We hope to see you there.

 

policyIQ 7.9 is all about YOU!

With policyIQ 7.9 just around the corner, customers have been asking, “What’s next?”  The answers are exciting, and a welcome sight as they enhance current policyIQ features and provide increased flexibility moving, and a better user experience that saves time and clicks moving forward.

Many clients have sought a way for their users to access critical business information – faster than we have before.  Common questions have centered around their users’ folders – “How can my users get to THEIR content faster and with less clicks?”  The answer comes in the form of Favorite Folders in policyIQ 7.9.  Each user’s account will be able to mark any number of folders in the structure as favorites, and access them from a separate, smaller structure – making the process of accessing their relevant  content easier than ever.

With the addition of Field Rules and Calculations in policyIQ in version 7 releases, double checking the proper application of these properties is imperative – especially with several of each going on at once.  The Page Template preview window will now operate much like a “test page” of sorts – with Rules and Calculations each operating within the template preview window.  Historically, a user would need to create a few actual pages to test out the application of their rules/calculations.  This can now all be done in preview, requiring less steps to ensure your work has been added how you like.

Have a field on one template that you want to use on another?  Getting this set up has never been easier.  Fields can now be copied from one template to another with just a few flicks of the mouse!  Easier maintenance, and much faster work.

And finally, policyIQ will introduce a new HTML editor for long text field on pages and forms!  Complete with a new pasting option, the enhanced editor is a simpler and easier to work with HTML editor.  The new pasting option is specifically designed to aid users that copy content from Microsoft Word and paste directly into policyIQ HTML fields.  This copy feature is built with code that targets, reads, and aligns the formatting challenges that many web HTML editors face when having content from another program pasted into them.  Formatting is copied over to the editor with near perfect results, regardless of where the content comes from!

We also have developed several smaller additions that will help administrators clean up their sites, including a fast way to strip file attachments, copy pages and so much more!

There’s a lot to look forward to in policyIQ 7.9.  Please send us your questions, comments and you’ll be hearing from us very soon.

Lesson’s Learned from a Policy Management Software Implementation

Last week, the policyIQ team hosted our quarterly “Introduction to policyIQ” class–this one focused on a full scale policy management solution.  While many aspects of the presentation are typical of any policyIQ Solution, there are a few that lend themselves to the policy management world.

  • Importing of documentation – saves a ton of time and manual entry of policies.  All policies can be created and set up in an Excel spreadsheet, and importing into policyIQ in just minutes.  In addition to populating many of the content fields (policy owner, reference number, summary statement, etc.), many aspects of workflow, folder indexing, and security can dictated, as well.
  • Setup of policy sign-offs – automated email reminders and follow-up. Once the policy sign-offs have been issued out to your organization, it is a huge benefit to have policyIQ automate regular email follow-ups to users with sign-offs that have not been submitted.  Gone are the days of hunting down employees via email or phone calls – policyIQ does this for you!
  • Response filtering – find the important information quickly.  Sort through hundreds or even thousands of policy sign-off responses in seconds by looking for the outliers, and taking critical action on those items: follow-up, meetings or clarifications.

These, among many others, offer a some great benefits to checking out policyIQ for your Policy Management needs.  However, every organization’s needs are different – which makes policyIQ an ideal solution.  It’s easily configurable!  Let’s meet via the phone or webcast to discuss if policyIQ can be configured to meet your needs.

A recording of this demonstration is available here. 

To learn more about the complete policyIQ Policy Management solution, visit our website.

A complete solution – presented in a policyIQ CPE event!

As part of our ongoing quarterly CPE event for policyIQ, we are putting together something a bit different – and bigger – than normal!

Join us on Thursday, November 30, 2017 at 12pm Eastern Time for the one hour CPE event presented via the web, showcasing policyIQ’s abilities, features and processes for all of your Policy Management needs.  Hosting this session will be Chris Burd, policyIQ Managing Director, and Travis Whalen, policyIQ Product Manager.  Learn more about policyIQ’s solution possibilities here.

In this Introduction to policyIQ CPE session, participants will be able to (among other milestones):

  • See how to utilize the import utility to centralize previously disparate content
  • Secure documentation with read, write and edit access – and approval processes
  • Apply search and reporting features to quickly gather information that is critical to decision-making

Sign up for this training here, and learn more about how policyIQ can be an effective solution for your organization’s Policy Management needs.

 

policyIQ has a solution for you!

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Policy Management, SOX Compliance, Revenue Recognition, Enterprise Risk Management. What do all of these things have in common? policyIQ. That’s right; policyIQ users have implemented policyIQ for many different content management, process streamlining, automation, and oversight or approval management purposes.  The list doesn’t end there; click on and bookmark this link to check out the list of policyIQ solutions. Plan to revisit as we will continue to update this page with Solutions as we hear of our clients’ creative applications of policyIQ.

As you may know, we’ve also been conducting solution-focused training sessions over the last couple of years. We encourage you to visit our training page to see the list of our solution-session recordings and to launch those that may benefit your organization. There is also a link at the top of our training page to access and register for our upcoming live solution sessions.

If you are interested in implementing policyIQ for any of these solutions, contact us and let us show you how to get started saving time and money by using policyIQ for multiple solutions.

 

Our policies have been created…now what?

Many organizations have used policyIQ for their Policy Management needs, and each client of ours has their own unique needs and for providing transparent and accessible policies to their users, public website, auditors, or other audience type.  However, the process is largely the same, regardless of the unique needs.

In nearly all cases, the policy content is created in policyIQ, reviewed, approved, and then published.  Making that content available is where the differences come in to play.  There are a few options for doing so:

A shared, Read-only account:

Create a Read-only user account in your policyIQ site (which is free, by the way), and apply the Read-only account as a viewer only on all applicable pages in your site.  Be sure to make sure that this account also has view access to the necessary folders, as well.

Then, share the Read-only account credentials with your user base.  Once logged in, the policyIQ view this user will have is a scaled down look – just folders and policy content, in this case.  Because the very nature of the account is Read-only, there is minimal risk in sharing the credentials with a large group of people.

A shared, Read-only account accessed via policyIQ Reader:

A similar process to the one above, but with a different look to the program and no login needs.

After creating the Read-only user profile and applying the user to security where necessary, edit the user profile.  Under the “required” tab of the Edit User window, scroll to the bottom to find a unique link called “policyIQ Reader“.  This hyperlink can be placed anywhere you like: bookmarked in your browser, stored on your desktop, placed in a shared network drive, or even on your intranet.  Once a location is selected, anyone that clicks the link will gain instant, read-only access to your policyIQ site.  No login required, and the “reader” look – a straightforward, no nonsense look at content, which is displayed in the table area to the right instead of a separate window, as seen below.

pIQ_Reader

Individual Read-only accounts:

Create an individual Read-only account per-user, which allows for greater flexibility in terms of seeing policies that are applicable to certain divisions, but not others.  Perhaps your finance and accounting folks have policies and procedures that apply to them, but not to the vast majority of other employees.  Creating separate accounts for everyone ensures the user experience in the product is directly related to their role.

 Individual policies accessed from an outside source:

Some of our clients choose to have their policies accessed from their primary company website.  In this case, the policyIQ pass-through link is ideal: eliminate login needs, access individual policies, and don’t display the main policyIQ site from which the policies were created.  Instead, display only the pages themselves.

Create a primary Read-only user account, and again add it to the view security on all applicable pages.  Now, view a page of your choice that is published.  A the very bottom, the page ID sits, and contains a link.  Click the link to open a small window that contains the policyIQ Passthrough link .  Copy and paste this link to the destination of your choice.  Selecting this link from an outside source will open the policy page only, and not require a login to the system.

Next steps:

Did you know policyIQ also handles Policy Sign-offs, as well?  It’s a simple process at a minimal cost.  Add Standard Users to your site in bulk (50 to over 10,000+) to completely revamp the way your organization automates creating, approving and storing certifications and sign-offs.

Does something here sound like it might be right for you?  If so, let’s talk about it!  Scheduling a half hour with a policyIQ expert on our team is not only free of charge, but will pay dividends moving forward as the management of your processes becomes easier by the day.  Many adjustments to existing sites take minutes to change, and new sites are even simpler!  Contact us at Support@policyIQ.com or 412-263-3330 to begin.